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Railway Minister Launches RailOne App: Unified Digital Platform for Passengers and Freight

Railway Minister Launches RailOne App: A Unified Platform For All Rail Services

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Railway Minister Launches RailOne App: A Unified Platform For All Rail Services
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Description

In a major step toward modernizing India's railway system, Union Railway Minister Ashwini Vaishnaw unveiled the ‘RailOne’ mobile application on July 2, 2025. This all-in-one platform is designed to provide passengers with seamless access to a wide range of railway services, marking a significant leap forward in the digital transformation of the country’s transport infrastructure.

The launch of the RailOne app coincided with the 40th Foundation Day celebration of the Centre for Railway Information Systems (CRIS). The Ministry of Railways has positioned this app as a revolutionary step that integrates multiple railway services into a single, easy-to-use digital interface. It aims to cater to the needs of both passengers and freight users, thereby enhancing efficiency, convenience, and transparency across the Indian Railways ecosystem.

Key Features Of RailOne App

RailOne functions as a comprehensive digital solution offering a suite of services in one place, including:

  • Ticket Booking: Reserved and unreserved train tickets, platform tickets, and season passes.

  • PNR Status & Train Enquiry: Real-time updates on train schedules, cancellations, delays, and PNR status.

  • Journey Planning: Search for trains, check fares, travel duration, and train routes.

  • Onboard Services: Book meals and access travel-related help.

  • Freight Services: Track cargo consignments and make freight-related enquiries.

The application is available for download on both the Google Play Store and the Apple App Store, ensuring accessibility across Android and iOS platforms.

User Interface And Experience

Designed with user convenience in mind, the RailOne app features:

  • A clean and intuitive interface that simplifies navigation.

  • Single Sign-On (SSO) functionality users can log in using existing accounts from RailConnect or UTSonMobile, avoiding the hassle of multiple logins.

  • Consolidated services eliminating the need to download separate apps for ticketing, meal bookings, or enquiries.

  • Optimized for low storage usage, making it suitable for budget smartphones.

Security And Payment Features

The RailOne app includes robust features to ensure a safe and seamless experience:

  • Integration with R-Wallet, the Indian Railways’ digital wallet, for easy and secure transactions.

  • Biometric login and numeric mPIN support for enhanced user security.

  • Option for guest login via OTP ideal for users who want to make basic enquiries without account registration.

Vision And Background

The app was launched as a part of Indian Railways' broader strategy to enhance digital services under the Digital India initiative. Developed by the Ministry of Railways, it embodies the vision of offering smart, accessible, and efficient railway services to the general public.

The timing of the launch during CRIS’s 40th anniversary underscores the government's emphasis on leveraging technology to transform public services, especially within a sector that serves over 23 million passengers daily.

Significance Of RailOne App

  • Enhanced Passenger Convenience: Users no longer need multiple applications; everything is accessible via a single platform.

  • Boosts Digital Literacy and Access: Encourages the use of digital platforms even among first-time or rural users.

  • Streamlines Railway Operations: Centralizes data and processes, making it easier for the railways to manage services.

  • Promotes Financial Inclusion: Through R-Wallet integration, the app also aids in spreading digital financial literacy.

  • Supports the Government’s Smart Mobility Vision: Aligns with long-term goals to modernize and digitize transportation in India.


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