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The Department of Telecommunications (DoT) in India joined forces with WhatsApp to launch the Scam SeBacho campaign, a new initiative aimed at raising awareness and fighting online scams and spam. This collaboration is part of India's broader efforts to enhance digital security and safeguard citizens in the evolving digital landscape.

Key Goals

The primary goal of this partnership is to boost digital safety awareness among the public. DoT and WhatsApp will work together to provide valuable resources and guidance, helping individuals spot and report fraudulent communications. With the rise of online fraud, this initiative becomes critical in empowering users to protect themselves from scams.

Training And Workshops

The campaign will introduce train-the-trainer workshops aimed at equipping DoT officials, Sanchar Mitras, and Telecom Service Providers (TSPs) with the necessary tools and knowledge to effectively educate the general public. This proactive approach is expected to improve how people respond to cyber threats and fraud attempts.

Enhancing Sanchar Saathi Program

WhatsApp will assist the DoT in strengthening the Sanchar Saathi initiative, a program that empowers citizens to take control of their mobile connections. This program includes a portal and a mobile app that allow users to report fraudulent calls and messages, manage their connections, and even track or block lost devices.

Role Of Digital Intelligence Unit

The DoT’s Digital Intelligence Unit plays a crucial role in this partnership by facilitating the exchange of digital intelligence between key stakeholders like law enforcement and banks. This collaboration is designed to monitor and combat the misuse of telecom services, making it easier to detect and address online fraud.

Multilingual Awareness Materials

To ensure the widest possible reach, WhatsApp will develop educational content in several regional languages, including Hindi, Bengali, Marathi, Tamil, Telugu, Kannada, Malayalam, and Gujarati. This ensures that critical information about online safety is accessible to a broad spectrum of citizens, regardless of their language preferences.

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