CURRENT AFFAIRS
CURRENT AFFAIRS
Description
The Securities and Exchange Board of India (SEBI) launched 'SEVA,' an AI-powered chatbot that can help investors with a variety of tasks on July 29. This program attempts to improve the investor experience and access to critical market information.
Key Features And Functionalities
- General Information and Master Circulars
SEVA provides investors with important data on the securities market, including the most recent master circulars.
- Grievance Redressal
The chatbot guides users through the grievance redressal procedure, assisting them with their problems and grievances.
- Accessibility and User Interaction
SEVA features speech-to-text and text-to-speech functionality to accommodate users with various accessibility requirements. It also allows for follow-up questions to help users refine their comments and engage more effectively.
Development And Availability
SEVA is now in beta version, and may be found on SEBI's investor website as well as the SAARTHI mobile app, which is available on both Android and iOS platforms. SEBI intends to develop the chatbot's capabilities based on customer input, introducing new themes and features over time.
Understanding ChatBots
A chatbot, like SEVA, is a computer software that simulates human conversation. These virtual assistants employ technologies such as Natural Language Processing (NLP) and Machine Learning to interpret and reply to user questions, identifying trends and providing relevant information.
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