CURRENT AFFAIRS
CURRENT AFFAIRS
Description
The Department of Consumer Affairs is actively engaged in "Jago Grahak Jago" statewide multimedia awareness initiatives. These programs aim to inform consumers about frequent scams and issues, as well as provide information on how to seek remedy.
Various Outreach Channels
Print media, TV, radio, cinemas, internet, hoardings, and display boards are among the media outlets used in the awareness campaigns. The Department regularly engages in fairs, festivals, and events across several states and union territories to reach people in rural and underserved areas.
Grant To Promote Local Awareness
To increase grassroots awareness, the Department awards grants to states and UTs to conduct consumer awareness campaigns with a focus on local content.
The Influence Of Social Media
The Department uses social media to communicate information through digital platforms. Professional management ensures that creative content stressing consumer rights and redressal methods is provided on the department's social media channels on a constant basis.
Improving Consumer Commissions
The Central Government gives financial assistance to Consumer Commissions at the District and State levels through the 'Strengthening Consumer Commissions' plan.
CONFONET
To fully computerize all Consumer Commissions, the Department runs the 'Computerization and Computer Networking of Consumer Commissions in the Country (CONFONET)' scheme. This effort offers easy access to information and expedites case resolution.
edaakhil.nic.in
The creation of the online application portal "edaakhil.nic.in" allows consumers and advocates to file grievances online, improving simplicity and accessibility. This platform, which is now functioning in 35 states/UTs, makes it easier to lodge consumer complaints.
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