Sample Papers
Previous Year Papers
Syllabus
EXAM SYLLABUS
The IBPS Clerk/CSA Mains Syllabus is divided into four major sections. For CRP-CSA-XVI (2026), the official notification confirms these four tests: General/Financial Awareness, General English, Reasoning Ability and Quantitative Aptitude.
Below is the detailed syllabus section-wise:
1. General/Financial Awareness
Important preparation areas include:
Current Affairs
Banking Awareness
Financial Awareness
RBI-related updates
Banking and financial terms
Government schemes
Economic developments
Budget and Economic Survey
National and International Current Affairs
Important appointments
Awards and honours
Important reports and indices
Important days
Books and authors
Static General Awareness
Digital banking and payment systems
2. General English
Reading Comprehension
Cloze Test
Error Detection
Fill in the Blanks
Sentence Improvement
Phrase Replacement
Para Jumbles
Sentence Rearrangement
Vocabulary
Synonyms and Antonyms
Word Usage
Grammar
Connectors
Sentence-based questions
3. Reasoning Ability
Puzzles
Seating Arrangement
Syllogism
Inequality
Coding-Decoding
Blood Relations
Direction and Distance
Alphanumeric Series
Alphabet/Number Series
Order and Ranking
Input-Output
Data Sufficiency
Logical Reasoning
Statement and Conclusion
Statement and Assumption
Cause and Effect
Critical Reasoning
4. Quantitative Aptitude
Data Interpretation
Tabular DI
Bar Graph
Line Graph
Pie Chart
Caselet DI
Missing DI
Data Sufficiency
Simplification
Approximation
Number Series
Quadratic Equations
Percentage
Ratio and Proportion
Average
Profit and Loss
Simple and Compound Interest
Time and Work
Time, Speed and Distance
Mixture and Allegation
Partnership
Mensuration
Probability
Permutation and Combination
Arithmetic
Format
EXAM PATTERN
The IBPS Clerk/Customer Service Associate (CSA) Mains Examination is conducted by the Institute of Banking Personnel Selection (IBPS) for candidates who qualify in the Preliminary Examination. The selection process consists of the Preliminary Examination followed by the Main Examination. There is no interview stage for the IBPS Clerk/CSA recruitment, and the final merit for provisional allotment is based on the marks obtained in the Main Examination, subject to the prescribed eligibility, merit, preferences, vacancies and other applicable conditions.
The IBPS Clerk/CSA 2026 Main Examination consists of 160 questions carrying a total of 200 marks. The total examination duration is 125 minutes, with separate sectional timing for each test.
General/Financial Awareness: This section consists of 40 questions for 50 marks. Questions may cover current affairs, banking and financial awareness, economic developments, government schemes, RBI-related updates and other relevant general awareness topics.
General English: This section consists of 40 questions for 40 marks. Important areas include Reading Comprehension, Cloze Test, Error Detection, Fill in the Blanks, Sentence Rearrangement, Vocabulary, Grammar and other English-language topics.
Reasoning Ability & Computer Aptitude: This combined section consists of 40 questions for 60 marks. Questions may cover puzzles, seating arrangements, syllogism, inequality, coding-decoding, logical reasoning and computer aptitude.
Quantitative Aptitude: This section consists of 40 questions for 50 marks. Important areas include arithmetic, Data Interpretation, Number Series, Simplification/Approximation and other quantitative aptitude topics.
Negative Marking: There is a penalty for incorrect answers. One-fourth (1/4) of the marks assigned to the question is deducted for each wrong answer. No penalty is imposed for questions left unanswered.
Candidates are required to meet the prescribed minimum qualifying standards in the Main Examination as specified by IBPS. There is no interview for the IBPS Clerk/CSA recruitment. Provisional allotment is made on the basis of the candidate's Main Examination performance, merit-cum-preference and the vacancies reported by participating banks, subject to the applicable rules and conditions.
Eligibility
ELIGIBILITY CRITERIA
Candidates must meet the IBPS Clerk Eligibility requirements to be eligible for the exam. Below are the IBPS Clerk Eligibility Criteria as outlined in the official notification. Candidates must ensure they fulfill these requirements to apply for the exam.
Nationality
A candidate must be either -
(i) a Citizen of India or
(ii) a subject of Nepal or
(iii) a subject of Bhutan or
(iv) a Tibetan Refugee who came over to India before 1st January 1962 with the intention of permanently settling in India or (v) a person of Indian origin who has migrated from Pakistan, Burma, Sri Lanka, East African countries of Kenya, Uganda, the United Republic of Tanzania (formerly Tanganyika and Zanzibar), Zambia, Malawi, Zaire, Ethiopia and Vietnam with the intention of permanently settling in India, provided that a candidate belonging to categories (ii), (iii), (iv) & (v) above shall be a person in whose favour a certificate of eligibility has been issued by the Government of India.
Age
Minimum: 20 years
Maximum: 28 years i.e.
A candidate must have been born not earlier than 02.08.1998 and not later than 01.08.2006 (both dates inclusive)
Relaxation of Upper age limit
SNo. | Category | Age relaxation |
1 | Scheduled Caste/Scheduled Tribe | 5 years |
2 | Other Backward Classes (Non-Creamy Layer) | 3 years |
3 | Persons With Disabilities | 10 years |
4 | Ex-Servicemen / Disabled Ex-Servicemen | actual period of service rendered in the defence forces + 3 years |
5 | Widows, divorced women and women legally separated from their husbands who have not remarried | Age concession upto the age of 35 years for General/EWS, |
Educational Qualifications
1. A Degree (Graduation) in any discipline from a University recognised by the Govt. Of India or any equivalent qualification recognized as such by the Central Government. The candidate must possess valid Mark-sheet / Degree Certificate that he/ she is a graduate on the day he / she registers and indicate the percentage of marks obtained in Graduation while registering online.
2. The candidates applying for vacancies of a particular State/UT, should be proficient in (reading, writing, speaking and understanding) the specified / opted local language of that State/UT (mentioned in the list provided for each Sate/ UT as per Annexure III). May kindly refer to clause ‘H’ (Local Language Proficiency Test (LLPT)) for further details.
3. Computer Literacy: Operating and working knowledge in computer systems is mandatory i.e. candidates should have Certificate/Diploma/Degree in computer operations/Language/ should have studied Computer / Information Technology as one of the subjects in the High School/College/Institute.
4. Ex-Servicemen who do not possess the above civil examination qualifications should be matriculate Ex-Servicemen who have obtained the Army Special Certificate of Education or corresponding certificate in the Navy or Air Force after having completed not less than 15 years of service in the Armed Forces of the Union as on 21.08.2026. Such certificates should be dated on or before 21.08.2026.
Note -
(1) All the educational qualifications mentioned should be from a University/ Institution/ Board recognised by Govt. Of India/ approved by Govt. Regulatory Bodies and the final result should have been declared on or before 21.08.2026.
(2) Proper document from Board / University for having declared the result on or before 21.08.2026 has to be submitted at the time of joining. The date of passing the eligibility examination will be the date appearing on the mark-sheet or provisional certificate issued by University/ Institute. In case the result of a particular examination is posted on the website of the University/ Institute and web based certificate is issued then proper document/certificate in original issued and signed by the appropriate authority of the University/ Institute indicating the date of passing properly mentioned thereon will be reckoned for verification and further process.
Proficiency in Local Language
1. Candidates must be able to read, write, and speak the official language of the State/UT for which they apply.
2. Proficiency test may be conducted by the participating banks.
List of Specified Local Languages
Andaman & Nicobar: English and Hin
...Schedule
IMPORTANT DATES
As per the latest official update, the online application process for IBPS Clerk/Customer Service Associate (CRP-CSA-XVI) 2026 was conducted from 1 August to 28 August 2026, following an extension of the original deadline of 21 August 2026. According to the IBPS Exam Calendar 2026, the IBPS Clerk/CSA Preliminary Examination is scheduled to be held on 10 and 11 October 2026, while the Main Examination is scheduled for 27 December 2026.
Events | Dates |
Notification Release | 27 July 2026 |
Apply Online Starts On | 1st August 2026 |
Last Date to Apply | 21st August 2026 |
Application Correction Window | 2 Days |
Pre-Exam Training | September 2026 |
Prelims Admit Card | October 2026 |
Prelims Exam Date | 10th and 11th October 2026 |
Prelims Result | November 2026 |
Mains Admit Card | December 2026 |
Mains Exam Date | 27th December 2026 |
Analysis
EXAM ANALYSIS
The IBPS Clerk/Customer Service Associate (CSA) 2026 examination has not yet been conducted. The Preliminary Examination is scheduled for 10 and 11 October 2026, while the Main Examination is scheduled for 27 December 2026. Therefore, the actual 2026 difficulty level, questions asked and good attempts cannot be confirmed yet.
The IBPS Clerk/Customer Service Associate (CSA) 2025 examination was conducted in two stages: Preliminary Examination and Main Examination. The Preliminary Examination was held on 4 and 5 October 2025 in multiple shifts and was overall Easy to Moderate. The Main Examination was conducted on 29 November and 2 December 2025 and was overall Moderate. The analysis below covers the exam dates, pattern, section-wise difficulty, important topics, good attempts, time management, and key trends.
IBPS Clerk/CSA 2025 Prelims Exam Analysis
Exam Date: 4 and 5 October 2025
Mode: Online/Computer-Based Test
Total Questions: 100
Total Marks: 100
Duration: 60 minutes
Sections: English Language, Numerical Ability and Reasoning Ability
Sectional Time: 20 minutes for each section.
The overall difficulty level of the Prelims was Easy to Moderate. Most shifts followed the expected IBPS pattern, although the difficulty and good attempts varied slightly between shifts.
English Language
The English Language section was generally Easy to Easy to Moderate and was considered the most manageable section by many candidates. Questions were asked from Reading Comprehension, Cloze Test, Error Detection, Fillers, Para Jumbles/Word Rearrangement, Phrase Replacement, Vocabulary and Grammar.
Candidates with good reading speed and basic grammar knowledge could attempt a high number of questions. In a representative shift, the good-attempt range was around 23–25 questions.
Numerical Ability
The Numerical Ability section was generally Easy to Moderate. Important topics included Simplification, Arithmetic, Data Interpretation and Number Series. Some questions were calculation-intensive, so candidates needed good calculation speed and question-selection ability.
In one representative shift, the good-attempt range was around 24–28 questions.
Reasoning Ability
The Reasoning Ability section was Easy to Moderate. Major topics included Puzzles, Seating Arrangement, Alphanumeric/Letter Series, Blood Relations, Syllogism, Coding-Decoding and miscellaneous reasoning questions.
Puzzles and seating arrangements required comparatively more time, but the section remained manageable for candidates who had practised regularly. Good attempts in representative shifts were around 26–33 questions, depending on the shift.
Prelims Good Attempts
The good-attempt range varied by shift. Representative analyses reported approximately:
Reasoning Ability: 26–33
Numerical Ability: 23–28
English Language: 23–28
Overall: approximately 75–84 questions
These are indicative good-attempt ranges, not official cutoffs, and accuracy is more important than the number of attempts.
IBPS Clerk/CSA 2025 Mains Exam Analysis
Exam Dates: 29 November and 2 December 2025
Mode: Online/Computer-Based Test
Total Questions: 155
Total Marks: 200
Duration: 120 minutes
Sections: Reasoning Ability & Computer Aptitude, Quantitative Aptitude, General/Financial Awareness and English Language.
The overall difficulty level was Moderate. Quantitative Aptitude and Reasoning Ability & Computer Aptitude required comparatively more time, while English was relatively manageable.
Reasoning Ability & Computer Aptitude
This section was generally Moderate and could be time-consuming. Important topics included:
Seating Arrangement
Box-Based Puzzle
Year-Based Puzzle
Input-Output
Data Sufficiency
Blood Relation
Coded Direction and Distance
Logical Reasoning
Coding and Miscellaneous Questions
Computer Aptitude
In the 29 November analysis, the section included 40 questions, with puzzles and logical reasoning forming a significant portion.
Quantitative Aptitude
The Quantitative Aptitude section was Moderate to Difficult in some analyses and was one of the more calculation-intensive sections.
Important topics included:
Pie Chart DI
Bar Graph DI
Caselet DI
Approximation
Quadratic Equations
Number Series
Data Sufficiency
Arithmetic
Time and Work
Simple and Compound Interest
Partnership
Speed, Time and Distance
The section contained 35 questions. DI and arithmetic questions required careful calculations and effective time management.
General/Financial Awareness
The General/Financial Awareness section was generally Moderate, although its difficulty depended heavily on the candidate's current-affairs preparation.
Questions covered:
Current Affairs
Banking Awareness
Financial Awareness
Government Schemes
RBI-related updates
Economic developments
International events
Awards and appointments
Important reports and organisations
Static General Awareness
Candidates who had regularly revised recent current affairs and banking-related updates had an advantage.
English Language
The English section was generally Easy to Moderate. Questions were asked from:
Reading Comprehension
Cloze Test
Error Detection
Sentence Rearrangement
Connectors
Sentence Improvement
...Study Tips
STUDY TIPS
To prepare effectively for the IBPS Clerk/Customer Service Associate (CSA) 2026 Preliminary Examination, candidates should first understand the latest exam pattern and syllabus. Create a structured daily study plan covering English Language, Numerical Ability, and Reasoning Ability, with regular practice of topic-wise questions. Attempt sectional and full-length mock tests to improve speed and accuracy, and analyse each test carefully to identify mistakes and weak areas. Regular revision, solving previous-year question papers, and consistent practice will help candidates strengthen their preparation and perform better in the examination.
Numerical Ability
1. Firstly focus on Frequently Asked Questions from this section.
2. Start from the basics of each topic first.
3. Basic mathematical operations like Addition, Subtraction, Multiplication, Division, Squares & Square Roots, Cubes & Cube Roots, Tables etc. should be on finger tips.
4. Practice the harder sections again and again.
5. Practice shortcuts & tricks.
6. Always start by solving examples.
7. Never try to memorise the solution instead go through the logic.
8. Try to apply certain topics to real life world to get better understanding.
Reasoning Ability
1. Firstly focus on Frequently Asked Questions from this section.
2. This section can be strengthened by solving various types of Puzzles & Games.
3. Always depend on multiple sources for practising questions.
4. Never leave any topic.
5. Read the instructions carefully and analyse the information provided in the questions.
6. Never judge any question based on what it looks like.
7. Practising more of puzzles and seating arrangement will be an advantage.
English Language
1. Improve your Vocabulary by online Thesaurus.
2. Improve your Grammar Skills by being perfect with the basics of English Grammar.
3. Read newspapers and magazines to improve your reading habits. Learn at least 10 new English words and meanings daily.
4. Students are required to avoid the mistake of reading incomplete questions and arriving at an incorrect answer eventually. Read the questions carefully and check what is being asked.
5. Practice Antonym & Synonym daily.
6. First try to understand the Theme of the passage before jumping to the questions.
7. While answering the direct questions based on vocabulary, where you are confused about the right answer, you can opt for the elimination method.
8. Previous Year paper is a great source of practice.
STUDY PLANS
6 Month Study Plan
Month 1–2 Concept Building
English: Grammar basics (tenses, subject-verb agreement, articles, prepositions). Daily Reading (editorials).
Numerical Ability: Learn formulas (percentage, ratio, averages, SI-CI, speed-distance, work-time). Start easy DI & simplification.
Reasoning: Basic puzzles, coding-decoding, syllogism, inequalities, blood relations.
Month 3–4 Intensive Practice
Start mixed practice sets (all 3 subjects in one go).
English: RC, Cloze Test, Error Spotting daily.
Numerical: DI, Quadratic Equations, Number Series, Word Problems.
Reasoning: Seating arrangement (linear, circular), advanced puzzles, input-output, direction sense.
Daily: 1 sectional test + 20–30 topic-wise questions.
Weekly: 1 full-length Prelims mock test.
Month 5 Mock Test + Speed Focus
Focus on time management ? 20 minutes per section.
Identify weak areas from mock analysis and revise them.
Keep a formula + shortcut notebook for quick revision.
Daily: 1 mock OR 2 sectional tests.
Weekly: 2 full Prelims mocks.
Month 6 Revision & Exam Readiness
Week 1–2: Revise all formulas, grammar rules, puzzle tricks.
Week 3: Give 5–6 full Prelims mocks in exam conditions.
Week 4 (Final week):
Light revision only.
Daily 1 sectional quiz (15–20 min).
Avoid learning new topics.
Focus on accuracy, as negative marking applies.
3 Month Study plan
Concept Building & Foundation (Month 1)
Understand the syllabus and exam pattern: Review the latest IBPS Clerk exam pattern and syllabus to familiarize yourself with the key topics.
Strengthen your basics: Focus on building a strong conceptual foundation in Reasoning and Quantitative Aptitude by dedicating time to each topic.
Topic-wise practice: Use this month to solve practice questions for each topic to reinforce your understanding and improve your skills.
Focused Practice & Sectional Tests (Month 2)
In-depth topic practice: Dive deeper into challenging areas such as Puzzles, Data Interpretation (DI), Simplification, Number Series, and Syllogisms.
Take Sectional Tests: Begin attempting sectional tests to work on improving your speed and accuracy in each subject.
Performance analysis: Analyze the results of your sectional tests to pinpoint weak areas and concentrate your efforts on improving them.
Mock Tests & Final Revision (Month 3)
Regular Mock Tests: Increase the frequency of full-length mock tests to 2-3 per week.
In-depth analysis: After each mock test, thoroughly analyze your mistakes, improve time management, and enhance accuracy.
Comprehensive revision: Dedicate time to revising important formulas, grammar rules, vocabulary, and reviewing previous year’s trends.
Prioritize high-scoring topics: Focus particularly on topics like inequalities, coding-decoding, simplification, and DI, which yield high scores in the exam.
1 Month Study Plan
Weeks 1-2: Conceptual Understanding & Practice
Daily Study Plan: Dedicate 1-2 hours per subject (Reasoning, Quantitative Aptitude, and English) focusing on core concepts and enhancing problem-solving skills.
Reasoning: Focus on mastering
...General info
OVERVIEW
The Institute of Banking Personnel Selection (IBPS) conducts the IBPS Customer Service Associate (CSA) Recruitment Exam annually to recruit candidates for clerical-level posts in participating public sector banks across India. For IBPS CSA 2026 (CRP-CSA-XVI), the selection process consists of two phases: an Online Preliminary Examination followed by an Online Main Examination. Only candidates who qualify in the Preliminary Examination and are shortlisted will be eligible to appear for the Main Examination. The final selection will be based on the vacancies available for the 2027–28 recruitment year, as reported by the Participating Banks to IBPS, along with the candidate's merit, preferences, reservation policy and other applicable administrative requirements. Shortlisted candidates will be provisionally allotted to one of the Participating Banks based on merit-cum-preference, subject to fulfilment of the prescribed eligibility and other requirements
Particulars | Details |
Exam Full Name | Clerical Cadre Post (CCP) - Customer Service Associates (CSA) |
Conducting Authority | Institute of Banking Personnel Selection (IBPS) |
Admission Purpose | To recruit candidates for clerical positions in various public sector banks across India. |
Exam Level | National |
Application Mode | Online |
Exam Date | Prelims - 10th, 11th October 2026 Mains - 27 December, 2026 |
Official Website |
SELECTION PROCESS
The IBPS Clerk selection process consists of an online Preliminary exam followed by an online Mains exam, with the final selection determined by the performance in the Mains exam. There is no interview round. The final stage also includes a Local Language Proficiency Test (LLPT) to evaluate the candidate's proficiency in the language of the state they are applying for.
1. Preliminary Exam
An online objective test covering sections on English, Numerical Ability, and Reasoning Ability, which is qualifying in nature.
2. Mains Exam
An online exam that includes sections on General/Financial Awareness, General English, Reasoning Ability, and Quantitative Aptitude. The marks obtained in this stage are considered for final selection.
3. Language Proficiency Test (LPT)
Candidates must demonstrate proficiency in the official language of the state or Union Territory they are applying for.
4. Document Verification
Shortlisted candidates will be called for document verification, where their educational, identity, and category certificates will be checked.
Final Selection
Based solely on the marks scored in the Mains Examination.
State-wise and category-wise merit lists are prepared.
Candidates are allotted banks based on: Rank in the merit list, Preferences filled, and Vacancies available.
2026 exam
LATEST UPDATE
The IBPS Clerk 2026 recruitment, officially known as CRP-CSA-XVI (Customer Service Associates), is being conducted by the Institute of Banking Personnel Selection (IBPS) for recruitment to clerical posts in participating public sector banks. The official notification was released on 1 August 2026, announcing a total of 11,403 vacancies. The online application process started on 1 August 2026 and the last date to apply was 28 August 2026.
The IBPS Clerk/CSA 2026 Preliminary Examination is scheduled to be conducted on 10 and 11 October 2026, while the Main Examination is scheduled for 27 December 2026. The recruitment process consists of the Preliminary Examination followed by the Main Examination, and there is no interview for the Customer Service Associate post. Candidates who qualify in the Preliminary Examination will be shortlisted for the Main Examination, and final selection will be based on the prescribed Main Examination merit and other applicable requirements.
IMPORTANT DATES
As per the latest official update, the online application process for IBPS Clerk/Customer Service Associate (CRP-CSA-XVI) 2026 was conducted from 1 August to 28 August 2026, following an extension of the original deadline of 21 August 2026. According to the IBPS Exam Calendar 2026, the IBPS Clerk/CSA Preliminary Examination is scheduled to be held on 10 and 11 October 2026, while the Main Examination is scheduled for 27 December 2026.
Events | Dates |
Notification Release | 27 July 2026 |
Apply Online Starts On | 1st August 2026 |
Last Date to Apply | 21st August 2026 |
Application Correction Window | 2 Days |
Pre-Exam Training | September 2026 |
Prelims Admit Card | October 2026 |
Prelims Exam Date | 10th and 11th October 2026 |
Prelims Result | November 2026 |
Mains Admit Card | December 2026 |
Mains Exam Date | 27th December 2026 |
VACANCY DETAIL
The total number of vacancies for IBPS Clerk has been announced by IBPS along with the official notification PDF. This year, 11403 Clerical Cadre vacancies have been announced, which are distributed category-wise, bank-wise, and state-wise as follows-
Category | Vacancies |
UR | 4740 |
SC | 1910 |
ST | 942 |
OBC (NCL) | 2815 |
EWS | 996 |
TOTAL | 11403 |
...
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