Entry Level Qualification 

Class 10

Career Fields 

Hospitality, Tourism & Transport Services

For Specially Abled 

Career Entrance Exam 

No Entrance Exam

About Career 

1. As a Travel Agent, you will plan and organize tours of individuals, couples, families, business executives and others for leisure travel, business travel, pilgrimage, and other purposes. You will plan and organize travel for spending holidays, for business, for visiting holy places, for meetings, incentive tours, conventions, and exhibitions as well as for many other reasons.

2. You will book and purchase tickets for transportation (by air, railways, buses, cars, tramways, ships, etc.) on behalf of your individual, couple, family or business clients. You will reserve and book accommodations of your clients in their destinations of travel in hotels, resorts, guest houses, homestays, and other similar facilities. You may work for destinations within your country or in other countries.

3. You may also offer myriad other services to your clients such as helping them to get VISAs for visiting a foreign country, helping them to get medical insurances, helping them to exchange Indian currencies into other currencies, helping them to get a mobile connection in foreign countries, and so on.

4. You will often calculate the cost of travel and discuss with your client or you will offer all reservations and bookings as per the budget is given by the clients.

Key Roles and Responsibilities

As a Travel Agent, you will:

1. Book and purchase tickets for your clients for traveling by airplanes, trains, cruises (ships), buses, cars, trams and other types of transportation.

2. You will book and purchase tickets for both intercity destinations (that is between one city and another) as well as for intra-city destinations (that is traveling between one location in a city to another).

3. You will reserve and book accommodation for stay, meeting rooms, conference halls, exhibition centers, etc.

4. You will reserve and book various leisure and entertainment facilities for your clients such as a visit to Disneyland or other amusement parks, water cruise on a river, opera houses, museums, and various other centers of attraction in a travel destination.

5. Inform and advise clients on the various aspects of travel such as weather conditions, culture, customs, etc. of the travel destinations.

6. You will organize to get VISAs or travel permits for your clients.

7. You will help your clients to get medical insurances.

8. You will help and assist clients in emergency situations while they travel. For example, if any booked accommodation is not available for a certain reason, you will book alternative accommodation.

9. Helping travelers by sorting through vast amounts of information for finding the best possible travel arrangements.

10. Providing advice on destinations, plan trip itineraries, and making travel arrangements for clients.

11. You may visit hotels, resorts, and restaurants to evaluate the comfort, cleanliness, and quality of the establishment.

12. Collecting payment for transportation and accommodations from customer.

Career Entry Pathway 

Class 10 all subjects as per scheme of studies – Obtain an NSQF Level 4 qualification in Travel and Tour Assistant

After class 10, you can obtain an NSQF (National Skills Qualification Framework) Level 4 qualification in Travel and Tour Assistant.

Class 10 all subjects as per scheme of studies – Class 11-12 with English & any other subject as per scheme of studies – Obtain Diploma / Professional Diploma in Travel & Tourism or in a similar field – Obtain minimum 3 years of work experience – Obtain an NSQF Level 4 qualification in Travel Consultant or Travel Agent

After class 12 and after obtaining Diploma / Professional Diploma in Travel & Tourism or in a similar field along with minimum 3 years of work experience as Visa Assistance Consultant or Travel Insurance Executive, you can obtain an NSQF Level 4 qualification in Travel Consultant or Travel Agent.

Class 10 all subjects as per scheme of studies – Class 11-12 with English & any other subject as per scheme of studies – Obtain Diploma / Professional Diploma in Travel & Tourism or in a similar field – Obtain work experience – Obtain an NSQF Level 6 qualification in Tour Manager

After class 12 and after obtaining Diploma / Professional Diploma in Travel & Tourism or in a similar field along with 4 years as Travel Consultant or 3 years as Meeting, Conference and Event Planner, you can obtain an NSQF Level 6 qualification in Tour Manager.

Class 10 all subjects as per scheme of studies – Class 11-12 with English & any other subject as per scheme of studies – Apply for Certificate in Travel and Tourism

After class 12, you can apply for B.Voc. (Bachelor of Vocation) in Tourism from any vocational institute or other similar institutes. This graduate level program is 3 years of duration.

Class 10 all subjects as per scheme of studies – Class 11-12 with English & any other subject as per scheme of studies – Apply for Diploma in Travel and Tourism Management or Diploma in Travel and Tourism

After class 12, you can apply for B.Voc. (Bachelor of Vocation) in Tourism from any vocational institute or other similar institutes. This graduate level program is 3 years of duration.

Class 10 all subjects as per scheme of studies – Class 11-12 with English & any other subject as per scheme of studies – Apply for Diploma in Travel and Tourism Management or Diploma in Travel and Tourism

After class 12, you can apply for Diploma in Travel and Tourism Management or Diploma in Travel and Tourism from any vocational institute or other similar institutes.

Required Qualification & Competencies 

If you are not much inclined to higher education, then after completing class 10, you may obtain an NSQF Level 4 qualification in Travel and Tour Assistant.

If you have completed your class12, then you may;

1. Obtain Diploma / Professional Diploma in Travel & Tourism or in a similar field along with minimum 3 years of work experience and then either obtain an NSQF Level 4 qualification in Travel Consultant / Travel Agent or NSQF Level 6 qualification in Tour Manager.

2. Enroll for Certificate in Travel and Tourism / B.Voc. (Bachelor of Vocation) in Tourism / Diploma in Travel and Tourism Management or Diploma in Travel and Tourism.

Competencies Required

1. Enterprising - You should have interests for Enterprising Occupations. Enterprising occupations involve taking initiatives, initiating actions, and planning to achieve goals, often business goals. These involve gathering resources and leading people to get things done. These require decision making, risk-taking, and action orientation.

2. Conventional - You should have interests for Conventional Occupations. Conventional occupations involve repetitive and routine tasks as well as fixed processes or procedures for getting things done. These occupations involve working more with data, systems, and procedures and less with ideas or creativity.

3. Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.

4. Customer Service -   Knowledge about how to provide customer services. This includes understanding customer needs, helping customers to use products and services, answering customer queries, handling customer complaints and grievances, and evaluating customer satisfaction.

5. Sales and Promotion - Knowledge of the various principles, theories, methods, systems and processes to communicate and promote the benefits of various products or services of an organization to a targeted group of customers, influencing their buying decisions and convincing them to buy the products or services.

6. Active Listening - Giving full attention to what other people are saying, understanding the points being made by others, asking questions, etc.

7. Service Orientation - Skills in or a keen interest to help and assist people.

8. Judgment and Decision Making - Skills in considering the pros and cons of various decision alternatives; considering costs and benefits; taking appropriate and suitable decisions.

Career - Job Opportunities & Profiles 

Post your Certificate/ Diploma, you can get a job in any of the following positions in various small or medium scale travel agencies:

1. Ticket Reservation Assistant

2. Travel & Tour Assistant

3. Travel & Tourism Executive

Career Growth

With work experience, you can grow to become an Assistant Travel & Tourism Manager, Travel Consultant, Travel Advisor, Travel & Tourism Manager, etc.​​​​​​​

Salary Offered  

1. At the beginning of your career, you may earn about Rs. 8,000 – 12,000 per month.

2. With 3-5 years of experience, you may earn about Rs. 12,000-15,000 or even more per month.

3. With 8-10 years of experience, you may earn about Rs. 20,000 – 40,000 or even more per month.

4. With 12-15 years of experience, you may earn about Rs. 25,000 – 70,000 or even more per month.

5. You may also start your own travel agency busy and earn in lakhs.

Monthly Earnings In Indian Rupee 

1. Entry level: 0 - 2 years of work experience

2. Junior Level: From 1 to 12 years of work experience

3. Mid-Level: From 5 to 20+ years of work experience

4. Senior Level: From 10 to 25+ years of work experience (there could be exceptions in some high-end technical, financial, engineering, creative, management, sports, and other careers; also in the near future, people will reach these levels much faster in many careers and in some careers, these levels will have no meaning as those careers will be completely tech skill driven such as even now, there is almost no level in a Cyber Security Expert’s job) 

Famous Personalities 

Not Available.

Work Activities 

1. Getting Information and learning - Observing, hearing, and reading using computers, or otherwise obtaining information and learning from it.

2. Communicating with co-workers and others - Communicating with people in writing, verbally or otherwise inside your workplace and various other people who have professional relationships with your place of work including vendors, government officials, etc. or with people at large.

3. Communicating with customers - Communicating with potential and existing customers of your organization in writing, verbally or otherwise.

4. Developing and maintaining inter-personal relationships - Developing professional relationships with co-workers and others outside organizations and maintaining good relationships.

5. Information processing - Searching, compiling, tabulating, calculating, auditing, verifying or otherwise dealing with information processing including data entry, transcription, recording, storing and maintaining databases.

6. Updating and using relevant knowledge - Keeping updated with the latest knowledge relevant to your fields of work and use of the relevant knowledge in getting things done.