Entry Level Qualification 

Class 10

Career Fields 

Business & Management

For Specially Abled 

,

Career Entrance Exam 

BHU UET, CUET UG, IPU CET UG, IPU CET PG

About Career 

As a Business Clerk/ Clerical Assistant, your job will comprise a wide range of routine office administration tasks such as storing and keeping office files organized, maintaining sundry office records, receiving bills and invoices, record filing, maintaining data using computers or manually, etc.

You will also be responsible for coordinating with the accounts department for various payments, purchase office stationery and other stuff, coordinating the dispatch of documents and other packages, and assisting in the office pantry.

As a Business Clerk/ Clerical Assistant, you will be responsible for performing inventory-related tasks such as keeping inventory checks, keeping inventory records, managing incoming and outgoing supplies and products, etc. You will be involved in preparing documents, drafting emails/messages, answering phone calls, scheduling appointments, receiving office guests.

Key Roles and Responsibilities

As a Business Clerk/ Clerical Assistant, you will be engaged in all or some of the following key roles and responsibilities:

1. You will be keeping various office stationery, files, and office equipment organized and to help others work smoothly.

2. You will be filing and updating records containing valid and accurate information.

3. You will be required to make appointments, plan meetings/events/conferences and ensure that schedules are maintained.

4. You will be receiving guests at the office and make them comfortable.

5. You will be performing clerical duties such as organizing office documents, taking memos, maintaining office supplies, photocopying and scanning office documents, typing documents or drafts, etc.

6. You will be answering phone calls or emails and will be responding to customer queries.

7. You will be taking care of overseeing mail delivery, couriers, office packages, etc. i.e., the delivery or receipt is done on time or not.

8. You will make sure all office equipment such as computers, printers, scanners, photocopiers, AV presentation projectors, etc. are well maintained and are in operating condition whenever required.

9. You will be planning and arranging itineraries and executive correspondence.

10. You will be required to communicate and coordinate with all other departments to ensure compliance.

Career Entry Pathway 

Class 10 all subjects as per scheme of studies - ITI Certificate Course in Office Assistant/Similar course

After Class 10, you can apply for any ITI course in Office Assistant or any other similar course. Then you can get a job as a Business Clerk/ Clerical Assistant or as Clerk.

Class 10 all subjects as per scheme of studies – Class 11-12 with any subject combination as per scheme of studies – Certificate in Office Assistant cum Computer Operator/Diploma in Office Assistant/Similar course

After Class 12, you can apply for Office Assistant cum Computer Operator/Diploma in Office Assistant/Similar course. The duration of these courses is usually 6 to 12 months.

Class 10 all subjects as per scheme of studies - Obtain an NSQF Level 3 qualification in e Office Assistant

After Class 10, you may obtain an NSQF (National Skill Qualification Framework) Level 3 certification in eOffice Assistant or a similar course. This qualification is of 120 hours. After completing this course you may find job opportunities Office Assistant, Admin Assistant, where there is a requirement of people who can work with Computers. For this certification, you need to be 18 years of age and must have knowledge of Hindi or English.

Class 10 all subjects as per scheme of studies – Class 11-12 with any subject combination as per scheme of studies - Obtain an NSQF Level 3 qualification in Inventory Clerk

After Class 12, you may obtain NSQF level 3 qualification in Inventory Clerk or a similar course. This qualification is of 250 hours. For this certification, you need to be 18 years of age.

Class 10 all subjects as per scheme of studies – Class 11-12 with any subject combination as per scheme of studies – Get a job as an Office Assistant– Then get promoted as a Clerk/ Clerical Assistant

After Class 12, you can apply for a job as an Office Assistant where you will be working on some general administrative duties, and then after gaining a certain number of experiences; you may get promoted as a Clerk/Clerical Assistant.

Class 10 all subjects as per scheme of studies – Class 11-12 with any subject combination as per scheme of studies –Apply for any Bachelor’s degree

After Class 12, you may apply for any Bachelor’s degree such as B.A., BBA, and B.Com. or a similar course in Office Management/ Office Management & Secretarial Practice.

Class 10 all subjects as per scheme of studies – Class 11-12 with any subject combination as per scheme of studies – Obtain Diploma in Computer Application

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After Class 12, you may obtain a Diploma in Computer Application or a similar course. The duration of this course is generally 6 to 12 months. After the course completion, you will get a job as a Clerical / Office Assistant/ Computer Operator/ or in any other similar position.

Class 10 all subjects as per scheme of studies – Class 11-12 with any subject combination as per scheme of studies – Diploma/Certificate in Secretarial Practice/ Stenography/ Office Management/ Similar courses

After Class 12, you may obtain any Diploma or Certification course in Secretarial Practice/ Stenography/ Office Management or a similar course. The duration of this course is generally 1 year. After the course completion, you will get a job as a Secretarial Assistant, Stenographer, or an Office Manager or in any other similar position.

Required Qualification & Competencies 

After completing Class 10, you may:

1. Apply for an ITI Certificate Course in Office Assistant/Similar course

2. Obtain an NSQF Level 3 qualification in e Office Assistant

Alternatively, if you have completed Class 12, then you may:

1. Apply for a certificate in Office Assistant cum Computer Operator/Diploma in Office Assistant/Similar course

2. Obtain an NSQF Level 3 qualification in Inventory Clerk

3. Apply for any Bachelor’s degree

4. Obtain Diploma in Computer Application

5. Apply for a Diploma/Certificate in Secretarial Practice/ Stenography/ Office Management/ Similar courses

6. Also, if you have completed Class 12, then also you may get job opportunities as an Office Assistant, and then may get promoted as a Clerk/Clerical Assistant.

COMPETENCIES REQUIRED

1. Interests

Realistic: You should have interests for Realistic Occupations. Realistic occupations involve more practical and hands-on activities than paperwork or office work. Realistic occupations often involve physical activities for getting things done using various tools and equipment. 

Conventional: You should have interests for Conventional Occupations. Conventional occupations involve repetitive and routine tasks as well as fixed processes or procedures for getting things done. These occupations involve working more with data, systems, and procedures and less with ideas or creativity.

2. Abilities

Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression: The ability to communicate information and ideas in speaking so others will understand.

Written Comprehension: The ability to read and understand information and ideas presented in writing.

Written Expression: The ability to communicate information and ideas in writing so others will understand.

Near Vision: The ability to see details at close range (within a few feet of the observer).

Speech and Language Recognition: The ability to identify and understand the speech and language of another person.

Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Category Flexibility: The ability to generate or use different sets of rules for combining or grouping things in different ways.

3. Skills

Active Listening: Giving full attention to what other people are saying, understanding the points being made by others, asking questions, etc.

Reading Comprehension: Skills in understanding written sentences and paragraphs in work related documents.

Writing: Skills in communicating effectively in writing as appropriate for the needs of the readers.

Coordination: Skills in working together with other people to get things done.

Critical Thinking: Skills in analysis of complex situations, using of logic and reasoning to understand the situations and take appropriate actions or make interpretations and inferences.

Time Management: Skills in prioritizing work, managing time effectively.

4. Personality

1. You are always or mostly organised in your day-to-day life and activities.

2. You always feel secure in your surroundings and in most situations.

3. You are always self-satisfied or feel satisfied with your life in most situations.

4. You are a soft-hearted person sometimes.

5. You trust others sometimes but not always.

6. You are helpful to others sometimes.

7. You remain calm in difficult situations sometimes but some other times you are anxious.

Career - Job Opportunities & Profiles 

After completing or after obtaining the above-mentioned courses or certification programs, you may find various job opportunities in small or medium or large scale companies. You may find the following job opportunities:

1. Administrative Assistant or Office Assistant

2. Clerk / Clerical Assistant

3. In-Stock Associate or Inventory Clerk

4. Data Entry Clerk

5. Office Assistant cum Computer Operator, etc.

Work Environment

As a Business Clerk/ Clerical Assistant, you have to work in a typical corporate environment. The working hours may range anywhere from 8-9 hours or more depending upon your job responsibility or project. You might be expected to work late nights and under pressure, especially while working on a new project, the closing of quarters, new project launch, etc.

SPECIALISATION TRACKS IN THIS CAREER

Information Clerk

You will be responsible for performing routine clerical duties. Routine Clerical duties include maintaining records; collecting data; preparing routine office correspondence, reports, claims, bills, or orders; and providing information to customers. They are also known as Secretaries or Administrative Assistants.

File Clerk

As a file clerk, you will be involved in maintaining electronic or paper records, enter and retrieve data, organize records, and file documents. You will be scanning and uploading documents if you are working for an organization that has an electronic filing system.

Inventory Clerk

As an Inventory Clerk, you will be involved in the process of managing incoming and outgoing supplies and products within the business. You will be responsible for stocking the product or ordering the raw materials (if required). You will also be responsible for receiving shipments on a loading dock.

Administrative Assistant

As an Administrative Assistant, you will be responsible for providing assistance for various kinds of’ administrative tasks done by your manager or senior. You will be performing various clerical duties such as Bookkeeping, Planning & Scheduling, Documentation, etc.

Secretarial Assistant

As a Secretarial Assistant, you will be responsible for various kinds of tasks such as implementing and maintaining office systems, preparing and managing correspondence, reporting and documenting, organizing and coordinating meetings, managing conferences, and travel arrangements, etc. You will be responsible for keeping all the records confidentially and will be maintaining the prestige of the organization.

CAREER GROWTH

You can start your career in Business Clerk/ Clerical Assistant with job positions such as Trainee, Junior Clerk, Assistant Clerk, Administrative Assistant and can grow as a Supervisor Clerk, Head Clerk, Executive Secretaries, and Executive Administrative Assistants, etc.

Alternatively, after gaining work experience and after obtaining advanced knowledge of computer applications such as word processing and spreadsheet software, you may find an advance level of job opportunities such as Office Manager, Assistant Manager, etc.

Salary Offered  

Salaries vary according to job profiles and the kind of facilities you get to work at.

1. In the entry-level jobs, you may earn anything between Rs. 5,000 - 15,000 per month.

2. Salaries increase with your work experience and as you get promoted.

3. In junior-level roles, you can expect to earn about Rs. 7,000 - 12,000 per month.

4. In the mid-level jobs, with 6-12 years of work experience, you can expect to earn about Rs. 10,000 - 30,000 per month.

5. In the senior-level jobs, with 12-15 years of work experience, you can expect to earn about Rs. 15,000 - 60,000 or even more per month.

Monthly Earnings In Indian Rupees

1. Entry level: 0 - 2 years of work experience

2. Junior Level: From 1 to 12 years of work experience

3. Mid-Level: From 5 to 20+ years of work experience

4. Senior Level: From 10 to 25+ years of work experience (there could be exceptions in some high-end technical, financial, engineering, creative, management, sports, and other careers; also in the near future, people will reach these levels much faster in many careers and in some careers, these levels will have no meaning as those careers will be completely tech skill driven such as even now, there is almost no level in a Cyber Security Expert’s job)

Famous Personalities 

Not Available

Work Activities 

As a Business Clerk/ Clerical Assistant, you will be involved in the following work activities:

Analyzing and interpreting data and information: Analysis of data and information to find facts, trends, reasons behind situations, etc.; interpretation of data to aid in decision making.

Communicating with co-workers and others: Communicating with people in writing, verbally or otherwise inside your workplace and various other people who have professional relationships with your place of work including vendors, government officials, etc. or with people at large.

Decision making and problem solving: Analysis of data and information; evaluation of alternative decisions and results of decisions; taking the right decisions and solving problems.

Developing and maintaining inter-personal relationships: Developing professional relationships with co-workers and others outside organisations and maintaining good relationships.

Getting Information and learning: Observing, hearing, reading, using computers, or otherwise obtaining information and learning from it.

Handling administrative activities: Handling various administrative tasks and managing day-to-day operations.

Managing and supervising: Managing and supervising work of others; setting goals; giving instructions; monitoring work performance, etc.

Organizing, planning and prioritizing tasks: Planning and organizing tasks in order to achieve work goals; prioritizing tasks to achieve goals and making the best use of the time available.

Updating and using relevant knowledge: Keeping updated with the latest knowledge relevant to your fields of work and use of the relevant knowledge in getting things done.

Using computers for work: Using computers for day-to-day office work; using computer software for various applications in day-to-day professional work; entering data and process information; for writing.

Working in a team: Working in a team of people; developing team; maintaining professional relationships among team members.