Entry Level Qualification 

12

Career Fields 

Banking & Finance

For Specially Abled 

Career Entrance Exam 

CAT, XAT, MAT, IBPS CLERK, IBPS PO, SBI CLERK, SBI PO

About Career 

1. As a Finance Executive, you will be involved in the sales of various financial products and services to customers. You will be required to call customers over the phone and meet them when required. You will have to understand the customers' financial goals and needs. You will then guide the customers to choose the right financial products and services so that they are able to meet their financial goals and needs. You will also help them buy or get easy access to financial products and services.

2. Depending upon your work area, you will be selling various financial products and services such as - personal loans, consumer loans, housing loans, and credit cards. You will also help customers get access to various capital market services such as stock market services and mutual funds.

3. Stock markets are those where people buy and sell various companies shares. This is done online and there are financial services companies which offer various online services to customers so that they can trade shares on stock markets. This is called direct equity or stock trading. Apart from trading in equity or stock, people can also buy units of mutual funds. A mutual fund is a sum of money invested accumulated by investment from a large number of people. This sum of money (called asset under management) is in turn invested into various types of capital markets such as stock markets, debt markets, currency markets, etc. so as to make the money earn a return, or in simple term, make a profit or grow the value of the invested sum. The profit is distributed back to the people who have invested in the mutual fund.

Key Roles & Responsibilities:

1. Acquire data about a prospective customer who can buy various financial products and services you are selling.

2. Calling the customers, sending emails, etc. to contact them.

3. Explaining the features and benefits of various financial products and services.

4. Help customers to understand the process of buying or getting access to various financial products and services.

5. Promoting, influencing, and persuading customers to buy financial products and services.

6. Maintain call records; making follow up calls to customers.

7. Answer all customer queries, either over the phone or through email or other means.

8. Provide customer services so that the customer gets access to the financial products and services easily and comfortably.

9. Handling grievances of customers.

10. Maintain all purchase and financial transaction records

Career Entry Pathway 

Class 10 all subjects as per scheme of studies - Enroll for a CTS training program in Finance Executive and obtain an NSQF Level 4 qualification.

After you complete Class 10 all subjects as per scheme of studies, you can enroll for a CTS (Craftsman Training Scheme of Government of India) training program in Finance Executive. The training program is of 1 year duration. If you are successful in the assessment test after the training, you will get an NSQF (National Skill Qualification Framework) Level 4 Certificate in Finance Executive. This will help you to secure an entry level job.

Class 10 all subjects as per scheme of studies - Class 11-12 with any subject combination as per scheme of studies - NSE Certified Capital Market Professional course

After you complete Class 11-12 with any subject combination as per scheme of studies, you can enroll for the NSE (National Stock Exchange) Certification program for Capital Market Professionals (NCCMP). You can do it along with your graduation in any subject. After obtaining NCCMP, you will be eligible to get an entry level job.

Class 10 all subjects as per scheme of studies - Class 11-12 with any subject combination as per scheme of studies - B.Com. in Financial Services/ BBA in Financial Services/ Similar course

After completing Class 11-12 with any subject combination as per scheme of studies, you can either opt for a B.Com or BBA degree in Financial Services, or any other similar course such as Financial Management, Baking, and Financial Services, and BFSI (Banking, Financial Services, Insurance). The course span for both B.Com and BBA is 3 years.

Required Qualification & Competencies 

Undergraduate studies after school:

After completing your Class 10, you can either enroll for a CTS (Craftmanship Training Scheme of the Government of India) training program in Finance Executive or you can complete your higher secondary level studies in any stream (Arts, Science, Commerce) and then opt for NSE Certified Capital Market Professional course or a complete a B.Com/ BBA / B.Voc. degree in Financial Services or in Financial Management or in BFSI (Banking, Financial Services and Insurance).

Competencies Required

Interests

Enterprising: You should have interests for Enterprising Occupations. Enterprising occupations involve taking initiatives, initiating actions, and planning to achieve goals, often business goals. These involve gathering resources and leading people to get things done. These require decision making, risk taking and action orientation.

Conventional: You should have interests for Conventional Occupations. Conventional occupations involve repetitive and routine tasks as well as fixed processes or procedures for getting things done. These occupations involve working more with data, systems, and procedures and less with ideas or creativity.

Abilities

Abstract Reasoning: The ability to understand ideas which are not expressed in words or numbers; the ability to understand concepts which are not clearly expressed verbally or otherwise.

Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Inter-Personal: The ability to build and maintain good relationships with others at workplaces and elsewhere.

Numerical Reasoning: The ability to add, subtract, multiply, divide, and perform other basic numerical calculations correctly.

Oral Comprehension: The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression: The ability to communicate information and ideas in speaking so others will understand.

Speed of Closure: The ability to quickly make sense of, combine, and organize information into meaningful patterns.

Knowledge

Accounting: Knowledge of various principles and methods for maintaining records of commercial and financial transactions and records, preparing various reports and statements, ensuring compliance with commercial and business laws and rules of a country, etc.

Skills

Active Learning: Focused and continuous learning from various sources of information, observation and otherwise for application in getting work done.

Coordination: Skills in working together with other people to get things done.

Judgment and Decision Making: Skills in considering pros and cons of various decision alternatives; considering costs and benefits; taking appropriate and suitable decisions.

Problem Solving: Skills in analysis and understanding of problems, evaluating various options to solve the problems and using the best option to solve the problems.

Service Orientation: Skills in or keen interest to help and assist people.

Personality

1. You are always or mostly organised in your day-to-day life and activities.

2. You are always or mostly careful about your actions and behaviour.

3. You are always or mostly disciplined in your action and behaviour.

4. You are always calm or generally remain calm in most situations.

5. You always feel secure in your surroundings and in most situations.

Career - Job Opportunities & Profiles 

If you have a Diploma/ B.Voc / B.Com / BBA in Banking and Financial Services or similar fields or have an NSQF Level 4 qualification or have been certified as an NSE Certified Capital Market Professional, you can easily bag an entry-level job in banking and financial services sector. For instance, you can get job roles such as a Customer Service Associate, Financial Advisor, Microfinance Executive, Associate (Financial Services), etc. In this industry, freshers can get started in the financial advisory companies and mutual fund houses. Also, they can look for jobs in stock brokerage firms.

Work Environment

Although Finance Executives normally work in an office environment, they are often required to travel to meet with and consult with clients. A significant portion of their office hours is spent in speaking with customers on the telephone. The work pressure is usually quite high as Finance Executives are required to meet strict deadlines and targets. The working hours for Finance Executives ranges anywhere between 50-60 hours.

Career Growth

With experience in customer services and sales, you may grow as a Team Leader in 2-5 years. Then you may shift to field-based jobs as a Customer Relationship Manager/ Senior Financial Advisor/ Sales Manager/ in a similar job. You may also opt for office-based jobs and get promoted as a Manager-Customer Services whereby you will be reported by a few team leaders. Remember that your promotion will solely depend upon your work performance and obtaining higher qualifications or training.

Salary Offered  

1. In entry-level jobs with no experience, you can earn anywhere between Rs. 8,000 - 15,000 per month. Although the starting salary could be low, you can earn commissions and performance bonus on your performance that is, meeting sales targets.

2. As you move to mid-level jobs that demand at least 6-12 years of work experience, you can expect your average monthly salary to be around Rs. 20,000-40,000.
Senior-level jobs that require around 12-20 years of work experience come with impressive salary packages ranging between Rs. 50,000 - 1,00,000 or even more per month.

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Monthly Earnings In Indian Rupee

1. Entry level: 0 - 2 years of work experience 

2. Junior Level: From 1 to 12 years of work experience

3. Mid-Level: From 5 to 20+ years of work experience 

4. Senior Level: From 10 to 25+ years of work experience (there could be exceptions in some high-end technical, financial, engineering, creative, management, sports, and other careers; also in the near future, people will reach these levels much faster in many careers and in some careers, these levels will have no meaning as those careers will be completely tech skill driven such as even now, there is almost no level in a Cyber Security Expert’s job)

Famous Personalities 

Not Available

Work Activities 

1. Selling - Communicating about products and services with potential customers; influencing customers' decisions to buy products and services; helping people to buy products and services.

2. Providing advices and consultation to others: Giving advices or consultation to others about various issues, conceptual matters, know-hows, scientific matters, products or services.

3. Assisting and caring for people - Assisting people in availing of services; taking care of people in different situations; offering help and services to others.

4. Communicating with customers: Communicating with potential and existing customers of your organisation in writing, verbally or otherwise.

5. Getting Information and learning - Observing, hearing, and reading, using computers, or otherwise obtaining information and learning from it.

6. Processing of information - Searching, compiling, and tabulating, calculating, auditing, verifying or otherwise dealing with information processing including data entry, transcription, recording, storing and maintaining databases.

7. Organising, planning and prioritising tasks: Planning and organising tasks in order to achieve work goals; prioritising tasks to achieve goals and making the best use of the time available.

8. Updating and using relevant knowledge - Keeping updated with the latest knowledge relevant to your fields of work and use of the relevant knowledge in getting things done.

9. Using computers for work: Using computers for day-to-day office work; using computer software for various applications in day-to-day professional work; entering data and process information; for writing.